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Privacy & corrections

Learn what information is involved in a contact pack, a purchase, and a request for support.

Producer records

The product is designed to use documented licensing and professional contact sources. A release identifies the sources and dates used. Optional fields remain blank where supporting evidence is unavailable. The sample page identifies whether its examples are fictional, masked, or drawn from a released file.

Corrections and removal

Use the correction and removal form with your record ID or enough information to locate the affected field. We review the evidence, may ask for information to verify the request, and record approved corrections or suppressions for subsequent releases. Changes to future files cannot remove copies buyers have already downloaded.

Purchases and support

Checkout and delivery use order identifiers, the purchaser’s email, payment status and download authorization records to fulfill purchases, recover files and investigate problems. Payments are processed by our payment provider. Do not send card details or full contact lists in support messages.

Support requests contain the email and text you send. Use contact support for questions about purchase information or producer data.